The smarter way to manage foodbank referrals
All-in-one software for foodbanks to manage vouchers and referrals.
Save time, stay organised, and deliver support more efficiently.
All-in-one software for foodbanks to manage vouchers and referrals.
Save time, stay organised, and deliver support more efficiently.
Modern solution
Reduce admin, speed up referrals, and clearly measure impact, all on one easy-to-use system. Use our platform to issue and track vouchers, manage referral partners, and understand who you’re helping, where, and how often.
Referral agents
Enable GPs, councils, and support agencies to make referrals quickly and securely. Give your trusted partners a simple tool to connect people in need with your foodbank.
See how referrals work
Voucher management
Quickly issue vouchers, follow their use in real time, and stay organised, so your team and partners can focus on helping those in need.
Explore voucher management
Advanced reporting
Understand how many people you’re helping, where support is going, and which partners are referring the most. Get actionable insights that allow you to make better decisions and share your impact with funders, trustees, and the wider community.
Discover reporting tools
Streamline referrals, manage vouchers, and stay in control of your operations, all in one secure, easy-to-use platform. Built specifically for foodbanks, with the features you need to save time and better support your community.
Add referral partners like GPs and councils in seconds, and let them issue support directly through secure logins. No more chasing paperwork or emails.
Create and issue vouchers in seconds, with full control over types, limits and rules. Deliver the most help without losing visibility.
Understand who you're helping, how often, and where support is going, perfect for funding bids, internal reporting and marketing.
Whether you’re a single foodbank or a regional network, manage everything from one place with support for teams and branches.
Replace messy spreadsheets and tedious manual paper work with a modern, easy to use and secure platform your whole team can rely on.
Your data is protected with industry-leading security as well as being fully GDPR compliant. Secure hosting ensure your clients’ information stays safe.
Food Aid Referral enables those in genuine need to access our help.
Having an easy to use, online referral portal means that our referral agents can quickly and easily refer those in need to our service. The limits we can set prevent overuse and it frees our volunteers to give a warm welcome without the need to be gatekeepers.
Duncan House
Southampton City Mission
We couldn't function in the same way without it.
In Fareham and Gosport, we continue to face an ever-growing demand for our service. Using the Food Aid Referral System, as we have done for nearly 10 years is core to our ability to manage unpredictable demand effectively. The system has seamlessly grown with us allowing our dedicated team to focus helping those who need it most rather than battling with paper based administrative tasks. We are now able to meet need as it arises, and the reporting mechanisms have been a great support in securing funding and for future planning. To my knowledge there is no other system so well focused on supporting the work of food banks
Phil Rutt
Fareham and Gosport Basics Bank
A secure and instant bridge between us and the frontline support agencies.
Using the online referral system has offered us numerous advantages, transforming the process from a manual, paper-based model to a more efficient, secure, and data-driven operation. It provides a secure and instant bridge between us and the frontline support agencies. Referral agencies no longer need to carry, store, or re-order paper forms, and food bank volunteers save a significant amount of time by not having to manually transcribe data from handwritten vouchers. With the built-in reports, we can generate reports and analysis, providing invaluable insights into the underlying causes of hunger in our community, helping us to better understand the needs of our clients.
Angus Kirk
Winchester Food & Basics Bank
Find answers to the most common questions we hear from foodbanks like yours.
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